Refund policy
Returns & Exchanges Policy
At Currently Running, we do not accept returns for refund. We only offer exchanges and store credits for items that meet our exchange criteria.
Exchange Policy
If you're not completely satisfied with your purchase, you can request an exchange within 30 days of receiving your item. To be eligible for an exchange, the item must be in the same condition as when you received it, unworn or unused, with all original tags, and in its original packaging. A receipt or proof of purchase is required.
How to Request an Exchange
To request an exchange, please visit our returns portal. Found in the footer of our website
Items sent back without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon receipt. If your item is defective, damaged, or if you received the wrong item, please visit our returns portal to submit a return.
Non-Returnable Items
Certain items are non-returnable, including perishable goods (such as food, flowers, or plants), custom or personalized products, and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any concerns about your specific item, please reach out to us.
Sale Items & Gift Cards
Unfortunately, we cannot accept exchanges for sale items or gift cards.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or request an exchange within 14 days of receipt, for any reason, and without justification. As stated above, the item must be in the same condition as when received, unworn or unused, with tags, and in its original packaging. Proof of purchase is required.
Refunds
We do not offer refunds, except in the case of faulty or damaged items. If an exchange is not possible, we will offer a store credit. All exchanges will be processed as soon as possible after receipt of the returned item.
For any questions or concerns regarding exchanges, please contact us at support@currentlyrunning.com.